Patient Services Representative II, OB/GYN
4 weeks ago
Sutter Health is seeking a highly skilled Patient Services Representative II, OB/GYN to join our team. As a key member of our healthcare team, you will be responsible for providing exceptional patient care and administrative support to our patients and staff.
Key Responsibilities- Greets and Checks-In Patients: Welcome patients and verify their information to ensure accurate and efficient check-in process.
- Schedules Appointments: Schedule appointments and updates Electronic Health Records (EHR) to ensure seamless patient care.
- Facilitates Intake Procedures: Assist patients with completing healthcare and insurance forms, collecting payments, and ensuring compliance with organizational policies and procedures.
- Communicates Effectively: Develops and maintains effective relationships with patients, families, and healthcare providers through excellent communication and interpersonal skills.
- Ensures Patient Confidentiality: Maintains the confidentiality of patient Protected Health Information (PHI) and adheres to all organizational, local, state, and federal regulations.
- Education: High School Diploma or equivalent education/experience.
- Experience: 1 year of experience in a similar environment.
- Skills and Knowledge: Basic knowledge of insurance policies and procedures, patient billing, and computer applications such as Microsoft Office Suite.
- Time Management and Organization: Possesses well-developed time management and organizational skills to prioritize assignments and work within standardized policies and procedures.
This is a full-time position working Monday through Friday, 8 am to 5 pm. The ideal candidate will be able to work independently and as part of a team, with excellent communication and interpersonal skills.
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Sunnyvale, California, United States Sutter Health Full timeJob SummaryWe are seeking a highly skilled Patient Services Representative II, OB/GYN to join our team at Sutter Health. As the first point of contact for patients entering the medical facility, you will play a critical role in ensuring a positive and efficient experience for our patients.Key ResponsibilitiesGreet and check-in patients, verifying information...
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