Patient Services Representative II, OB/GYN

4 weeks ago


Sunnyvale, California, United States Sutter Health Full time
Job Summary

Sutter Health is seeking a highly skilled Patient Services Representative II, OB/GYN to join our team. As a key member of our healthcare team, you will be responsible for providing exceptional patient care and administrative support to our patients and staff.

Key Responsibilities
  • Greets and Checks-In Patients: Welcome patients and verify their information to ensure accurate and efficient check-in process.
  • Schedules Appointments: Schedule appointments and updates Electronic Health Records (EHR) to ensure seamless patient care.
  • Facilitates Intake Procedures: Assist patients with completing healthcare and insurance forms, collecting payments, and ensuring compliance with organizational policies and procedures.
  • Communicates Effectively: Develops and maintains effective relationships with patients, families, and healthcare providers through excellent communication and interpersonal skills.
  • Ensures Patient Confidentiality: Maintains the confidentiality of patient Protected Health Information (PHI) and adheres to all organizational, local, state, and federal regulations.
Requirements
  • Education: High School Diploma or equivalent education/experience.
  • Experience: 1 year of experience in a similar environment.
  • Skills and Knowledge: Basic knowledge of insurance policies and procedures, patient billing, and computer applications such as Microsoft Office Suite.
  • Time Management and Organization: Possesses well-developed time management and organizational skills to prioritize assignments and work within standardized policies and procedures.
Work Environment

This is a full-time position working Monday through Friday, 8 am to 5 pm. The ideal candidate will be able to work independently and as part of a team, with excellent communication and interpersonal skills.



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