Patient Services Representative II, OB/GYN Specialist

3 weeks ago


Sunnyvale, California, United States Sutter Health Full time
Job Summary

We are seeking a highly skilled Patient Services Representative II, OB/GYN to join our team at Sutter Health. As the first point of contact for patients entering the medical facility, you will play a critical role in ensuring a positive and efficient experience for our patients.

Key Responsibilities
  • Greet and check-in patients, verifying information and scheduling appointments
  • Update Electronic Health Records (EHR) and facilitate intake procedures
  • Collect payments for services and ensure compliance with organizational, local, state, and federal regulations
  • Communicate effectively with patients, families, and healthcare providers to gain confidence and cooperation
  • Perform specific tasks and orient other staff to the department as needed
Requirements
  • High School Diploma or equivalent education/experience
  • 1 year of experience in a similar environment
  • Basic knowledge of insurance policies and procedures, as well as patient billing
  • Strong written and verbal communication skills
  • Ability to interpret data and instructions, prioritize assignments, and work within standardized policies and procedures
What We Offer

Sutter Health is an equal opportunity employer offering a comprehensive benefits package, including competitive pay, health insurance, and retirement plans. If you are a motivated and detail-oriented individual with excellent communication skills, we encourage you to apply for this exciting opportunity.



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