Auction Business Manager
3 days ago
The Collectibles Auction Manager is responsible for overseeing the daily operations of the auction business, ensuring it runs smoothly and effectively.
This position is located in a dynamic and fast-paced environment, where the Auction Manager will be responsible for creating business strategies, managing staff, and providing premium customer collectible experiences.
Key Responsibilities:- Lead the growth of the auction business by managing auction team members.
- Recruit, hire, and develop a high-performing team.
- Provide exceptional customer service and ensure customer satisfaction.
- Meet monthly sales and profitability goals.
- Coach and motivate the team to meet sales objectives.
- Foster a collaborative and open environment across all staff.
- Ensure store compliance with health and safety regulations.
- Respond to customer complaints and concerns in a professional manner.
- Prepare reports on trends, customer requirements, and profits.
- Manage store budgets and update financial records.
- Administer time and attendance processes and policies.
- Monitor inventory levels and order inventory as required.
- 3-6 years of experience in retail management and sales.
- High-end luxury and/or customer products experience a plus.
- Auction experience.
- Strong retail sales skills with a history of sales results.
- Flexibility in work schedule.
- Demonstrated ability to effectively lead, direct, and train others in a store setting.
- Fluency with current retail software and computer systems.
- Passionate about collectibles.
- Knowledgeable of collectibles and online selling techniques.
- Excellent communication skills.
- Market savvy.
This is an exciting opportunity to join a dynamic team and contribute to the growth and success of the auction business.
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