Front Desk Service Representative

5 days ago


Ontario, United States Battle Lab LLC Full time
About the Role

We are seeking a highly skilled and customer-focused Front Desk Attendant to join our team at Battle Lab Ontario. This part-time role will provide excellent customer service, manage front desk operations, and maintain a welcoming environment for all guests and players.

As a key member of our team, you will be responsible for greeting guests, handling reservations, promoting products and rentals, and ensuring compliance with safety guidelines and facility rules.

Key Responsibilities:

  • Greet and assist guests, providing information about services and airsoft rules.
  • Manage guest check-ins, handle waivers, and assist with equipment rentals.
  • Promote and sell products, including gear, airsoft guns, and accessories.
  • Reservations: Manage bookings for private events, group sessions, and special events.
  • Facility Management: Maintain a clean, organized, and welcoming front desk area.
  • Safety Compliance: Ensure all players comply with safety guidelines and facility rules.

Estimated Salary: $18-22 per hour based on experience.

Requirements

To succeed in this role, you will need:

  • Excellent customer service skills.
  • Strong communication and multitasking abilities.
  • Attention to detail when handling reservations, waivers, and rental equipment.
  • Basic computer skills and ability to use point-of-sale systems.
Benefits

We offer competitive hourly rates, employee discounts, and opportunities to develop your customer service and sales skills.



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