Front Desk Attendant Position

3 weeks ago


Ontario, United States Battle Lab LLC Full time
Job Title: Front Desk Attendant

Estimated Salary: $15.50 - $17.00 per hour.

Company Overview:

Battle Lab LLC is a premier airsoft facility dedicated to providing immersive and high-energy experiences for airsoft enthusiasts. Our company offers a range of services including rentals, competitive play, and private events in a state-of-the-art facility designed for all skill levels.

We are seeking a friendly, detail-oriented, and reliable individual to join our team as a Part-Time Front Desk Attendant.

Key Responsibilities:
  • Customer Service: Provide excellent customer service, greet guests, and answer questions about our services, airsoft rules, and events.
  • Check-in and Registration: Manage guest check-ins, handle waivers, and assist with equipment rentals.
  • Sales and Rentals: Promote and sell products including gear, airsoft guns, and accessories. Handle rental equipment and ensure all items are properly checked in and out.
  • Reservations: Manage bookings for private events, group sessions, and special events.
  • Facility Management: Maintain a clean, organized, and welcoming front desk area. Monitor and maintain inventory of rental gear and supplies.
  • Safety Compliance: Ensure all players comply with safety guidelines and facility rules.
  • Communication: Coordinate with staff and management to ensure smooth operations and customer satisfaction.

Qualifications:

  • Customer Service Experience: Prior experience in a customer-facing role, preferably in a retail or recreational environment.
  • Communication Skills: Strong verbal and written communication skills. Ability to engage with a diverse customer base.
  • Attention to Detail: Accuracy in handling reservations, waivers, and rental equipment.
  • Multitasking: Ability to juggle multiple tasks efficiently in a fast-paced environment.
  • Basic Computer Skills: Comfortable using point-of-sale systems and basic office software.

Benefits:

  • Competitive hourly rate.
  • Employee discounts on products and rentals.
  • Opportunity to work in a fun, energetic, and engaging environment.
  • Develop customer service and sales skills.
  • Work with a passionate team of airsoft enthusiasts.

Why Choose Us?

Battle Lab LLC offers a unique work environment that is perfect for individuals who are personable, enthusiastic, and enjoy interacting with a diverse customer base.



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