Restaurant Operations Manager

4 weeks ago


Derby, Connecticut, United States Cotti Foods Full time

Restaurant Operations Manager

As a Restaurant Operations Manager at Wendy's, you will be responsible for leading a team of dedicated staff to deliver exceptional customer service and drive sales growth. Your primary focus will be on managing restaurant operations, including food safety, inventory management, and labor costs. You will work closely with the leadership team to meet sales goals and ensure a positive customer experience.

  • Manage restaurant operations, including food safety, inventory management, and labor costs
  • Lead a team of staff to deliver exceptional customer service and drive sales growth
  • Work closely with the leadership team to meet sales goals
  • Ensure a positive customer experience

Responsibilities

  • Train, monitor, and reinforce food safety procedures
  • Manage food and labor costs
  • Execute company policies and procedures
  • Monitor food inventory levels and order product when necessary
  • Manage and maintain safe working conditions
  • Manage crew member employees in a manner that maximizes crew retention
  • Interview and hire team members
  • Provide proper training for team members
  • Anticipate and identify problems and initiate appropriate corrective action
  • Maintain fast, accurate service, provide excellent customer service, and meet and/or exceed both company and customer expectations
  • Ensure continual improvement of Quality, Service, and Cleanliness
  • Maximize store sales goals versus budget, including participation in marketing programs

Qualifications

  • College degree or equivalent experience in operations
  • Two years of restaurant experience at a minimum
  • Experience in supervising and managing staff
  • Fluent English-speaking and writing skills
  • Exhibit a sense of urgency
  • Neat, clean, and professional appearance
  • Able to lift 35 pounds to waist level
  • Guest-friendly demeanor
  • Willing to assume around-the-clock responsibility for restaurant operations
  • Willing to work normal schedule of 50+ hours per week (all shifts)
  • ServSafe Certified

Benefits

  • We pride ourselves in maintaining a positive and flexible work environment.
  • Uniforms Provided
  • Bonus Program
  • Comparable Pay
  • Flexible work schedule
  • Free meal program
  • Health Insurance option
  • Sick Time
  • Vacation Time


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