Healthcare Front Desk Representative

7 days ago


Springfield, Massachusetts, United States Caring Health Center Inc Full time

We are seeking a dedicated and detail-oriented Front Operations Patient Coordinator to join our team at Caring Health Center Inc. As a key member of our front office staff, you will be responsible for providing exceptional patient care and ensuring the smooth operation of our clinic.

Job Responsibilities

This role requires strong organizational skills, attention to detail, and excellent communication skills. You will be responsible for:

  • Scheduling medical appointments for returning and new patients
  • Managing patient records, including data entry and maintenance
  • Handling phone calls and correspondence, including answering questions and resolving issues
  • Working closely with nursing staff to coordinate patient care
Requirements

To be successful in this role, you will need:

  • A high school diploma or equivalent
  • 1-2 years of related experience in a healthcare setting
  • Excellent organizational and communication skills
  • Ability to work accurately and efficiently in a fast-paced environment
  • Knowledge of medical terminology preferred
Benefits and Compensation

We offer a comprehensive benefits package, including:

  • Medical, dental, and vision insurance
  • Paid time off and holidays
  • Retirement plan with employer match
  • Professional development opportunities

The estimated salary for this position is $45,000-$60,000 per year, depending on experience.



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