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Human Resource Analyst

2 months ago

Tempe, Arizona, United States EPITEC Full time
Job Summary

We are seeking a highly skilled and detail-oriented Human Resource Analyst to join our team at EPITEC. As a key member of our HR Services team, you will be responsible for providing exceptional support to employees and managers, ensuring seamless HR processes, and maintaining high-quality standards.

Key Responsibilities
  • Respond to inquiries and provide guidance on HR policies, processes, and systems, utilizing knowledge bases and third-party resources to educate employees and managers.
  • Portray a positive and professional image of the company, ensuring excellent customer service and delivery-oriented results.
  • Provide continuous status updates, guidance, and information to key stakeholders and peers within the HR functional area team(s) to ensure case resolution.
  • Ensure high-quality standards for all activities, initiatives, and tasks, adhering to service level agreements (SLAs) established for the HR Services team.
  • Document case details and relevant information in the case management system, ensuring accurate and up-to-date records.
Requirements
  • A College or University degree and/or relevant work experience in human resources is preferred.
  • Excellent oral and written communication skills, customer service orientation, analytical, problem-solving skills, detail-oriented, and ability to work effectively as a team member.
  • Proficient in Microsoft Office suite of tools and basic knowledge of human resource programs, with HRIS application tools/system knowledge a plus.
What We Offer

EPITEC offers a dynamic and supportive work environment, opportunities for growth and development, and a competitive compensation package.