Help Desk Technical Support Specialist

2 weeks ago


Hatfield, Minnesota, United States TEKsystems Full time
Job Title: Help Desk Technical Support Specialist

About the Role
This is an exciting opportunity to join our growing team as a Help Desk Technical Support Specialist. As a member of our team, you will play a critical role in providing exceptional customer service and technical support to our clients.

Responsibilities
- Provide technical assistance and support to end-users via phone, email, and chat platforms.
- Troubleshoot and resolve technical issues in a timely and efficient manner.
- Collaborate with internal teams to ensure seamless delivery of services.
- Participate in ongoing training and professional development to stay up-to-date with industry trends and best practices.

Requirements
- 1-2 years of experience in a help desk or technical support role.
- Strong knowledge of Windows operating systems and MS Office suite.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize multiple tasks.

What We Offer
- Competitive salary: $23/hour.
- Opportunity to work with a dynamic and growth-oriented company.
- Collaborative and supportive team environment.

Why This Role Matters
The success of our clients relies on our ability to deliver high-quality technical support. As a Help Desk Technical Support Specialist, you will be instrumental in ensuring that our clients receive the level of service they expect from us.

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