Technical Support Specialist
4 days ago
We are seeking a skilled Technical Support Specialist to join our team at TEKsystems. In this role, you will be responsible for providing exceptional customer service and technical support to our clients.
Job Summary:
This is a help desk position that requires the ability to work in a fast-paced environment and provide timely and effective solutions to complex technical issues.
Key Responsibilities:
- Provide technical support to customers via phone, email, and chat
- Troubleshoot and resolve technical issues related to Windows 7/10 operating system and MS Office suite
- Work with ticketing systems and have experience with phone support
- Previous experience in a call center or help desk environment is preferred
Requirements:
- Bachelor's degree or equivalent work experience
- Strong problem resolution skills
- Excellent verbal and written communication skills
- Ability to work in a team environment and adapt to change quickly
What We Offer:
- A competitive salary of $23/hour
- A dynamic and supportive work environment
- Opportunities for growth and professional development
About Our Client:
Our client is a rapidly growing company that values innovation and teamwork. They offer a comprehensive benefits package and a fun and collaborative work environment.
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