Technical Support Specialist

4 days ago


Hatfield, Minnesota, United States TEKsystems Full time

We are seeking a skilled Technical Support Specialist to join our team at TEKsystems. In this role, you will be responsible for providing exceptional customer service and technical support to our clients.

Job Summary:

This is a help desk position that requires the ability to work in a fast-paced environment and provide timely and effective solutions to complex technical issues.

Key Responsibilities:

  • Provide technical support to customers via phone, email, and chat
  • Troubleshoot and resolve technical issues related to Windows 7/10 operating system and MS Office suite
  • Work with ticketing systems and have experience with phone support
  • Previous experience in a call center or help desk environment is preferred

Requirements:

  • Bachelor's degree or equivalent work experience
  • Strong problem resolution skills
  • Excellent verbal and written communication skills
  • Ability to work in a team environment and adapt to change quickly

What We Offer:

  • A competitive salary of $23/hour
  • A dynamic and supportive work environment
  • Opportunities for growth and professional development

About Our Client:

Our client is a rapidly growing company that values innovation and teamwork. They offer a comprehensive benefits package and a fun and collaborative work environment.



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