Technical Customer Success Manager
4 weeks ago
GavinHeath is partnering with a client in Centennial, CO to fill a Technical Customer Success Manager II position.
About the Role:The Technical Customer Success Manager II will be responsible for managing a portfolio of clients with complex and highly configured Julota environments.
Key Responsibilities:
- Assist customers with technical requests and manage complex technical issues.
- Consult on complex configuration or customization requests to ensure alignment with scope and feature set.
- Build strong customer relationships, particularly with key stakeholders and sponsors.
- Provide exceptional customer experience.
- Manage customer expectations and lead them towards satisfaction.
- Ensure timely delivery of high-quality results that meet customer requirements.
- Track key account metrics and communicate progress to internal and external stakeholders.
- Identify growth opportunities through regular customer business reviews.
- Collaborate with the internal team to drive sustainable growth.
To be successful in this role, you will need:
- At least 2 years of experience in Implementation Consulting, Onboarding, Technical Account Management, or Customer Experience.
- Experience with project management and managing multiple stakeholders and projects.
- An active listener with a customer-centric approach.
- Critical thinking and problem-solving skills.
- Excellent time-management skills.
- Strong interpersonal and communication skills.
- A BS/BA in any field, with a preference for computer science or related degrees.
- Previous project management experience or education is a plus.
- Experience in the medical, behavioral health, justice, or social work arenas is a plus.
GavinHeath is an equal opportunity employer. We extend equal opportunity to all individuals without regard to race, religion, color, sex, national origin, disability, age, creed, ancestry, genetic information, or any other protected status under applicable federal, state, or local laws.
-
Technical Customer Success Manager II
7 days ago
Centennial, Colorado, United States GavinHeath Full timeTechnical Customer Success Manager IIGavinHeath is partnering with a client in Centennial, CO to add a Technical Customer Success Manager to their team. This is a Direct Hire position. Our client's platform is a community interoperability platform that automates complex collaboration within the care community to address living, medical, and mental health...
-
Technical Customer Success Manager II
7 days ago
Centennial, Colorado, United States GavinHeath Full timeGavinHeath is partnering with a client in the US to add a Technical Customer Success Manager to their team.The client's platform is a community interoperability platform that automates complex collaboration within the care community to address basic living, medical, and mental health needs of vulnerable populations.The platform is used for data collection,...
-
Senior Technical Strategist
4 days ago
Centennial, Colorado, United States RevGen Partners Full timeJob DescriptionRevGen Partners is a business and technology consulting firm that helps clients navigate and thrive in today's disruptive business environment. We're seeking a highly motivated candidate to join our technical team as a Senior Technical Strategist. The successful candidate will bring innovative and strategic thinking to the Firm and to our...
-
Technical Incident Response Manager
2 weeks ago
Centennial, Colorado, United States Comcast Full timeAbout the RoleWe are seeking an experienced Incident Response Manager to join our Global Operations team at Comcast Technology Solutions. As an Incident Response Manager, you will lead and direct the team during major incidents related to the Cloud Video Platform, serving as the problem manager for post-incident review and ongoing management.Key...
-
Technical Sales Representative
7 days ago
Centennial, Colorado, United States DGI Supply Full timeJob Summary:The Technical Sales Representative will be responsible for expanding our customer base and driving revenue growth in the assigned territory. This role requires a strong understanding of metalworking and industrial markets, as well as excellent communication and negotiation skills.Key Responsibilities:Develop and execute sales strategies to...
-
Senior Program Manager
7 days ago
Centennial, Colorado, United States Sierra Space Full timeAbout the RoleWe are seeking a highly skilled Sr Program Manager to drive business operations at Sierra Space. As a key member of our team, you will be responsible for all programmatic aspects of assigned projects, including customer relationship, cost, schedule, and technical planning, tracking, and reporting. You will also be responsible for ensuring...
-
Client Support Specialist
6 days ago
Centennial, Colorado, United States Mobile Solutions Services Holdings, LLC Full timeJob SummaryThis position is responsible for providing exceptional technical support and customer service to our global clients. The ideal candidate will have excellent communication skills, be able to diagnose and resolve complex technical issues, and have a drive to succeed.Key ResponsibilitiesManage communications with customers through various channels,...
-
Service Manager
2 weeks ago
Centennial, Colorado, United States Asbury Automotive Group Full timeAbout Asbury Automotive GroupArapahoe Hyundai is part of Asbury Automotive Group, a Fortune 500 company and one of the largest franchised automotive retailers in the United States. We are redefining the traditional dealership model through innovative technologies and our commitment to our team members, guests, and partners. Our culture is grounded in our...
-
Program Management Professional
7 days ago
Centennial, Colorado, United States Sierra Space Full timeProgram Management Role at Sierra SpaceWe are seeking a highly skilled Program Management Professional to join our team at Sierra Space. As a key member of our business operations team, you will be responsible for driving the business operations of our company through your skills and expertise.Key Responsibilities:Manage all programmatic aspects of assigned...
-
Field Service Technician
2 weeks ago
Centennial, Colorado, United States Canon USA & Affiliates Full timeAbout the RoleWe are seeking a skilled Field Service Technician to join our team at Canon Solutions America. As a Field Service Technician, you will be responsible for delivering exceptional customer experiences and ensuring the efficient maintenance of Canon-supported products.Your ImpactReport product failure trends and serviceability issues to your...
-
Senior Project Manager
1 week ago
Centennial, Colorado, United States Triplepoint Environmental Full timeJob Title: Lead Project EngineerJob Summary:We are seeking a highly skilled and experienced Lead Project Engineer to join our team at Triplepoint Environmental. As a key member of our engineering team, you will be responsible for managing complex wastewater lagoon projects from conception to completion.Key Responsibilities:Lead the engineering of multiple...
-
Product Manager
4 weeks ago
Centennial, Colorado, United States VORTO Full timeAbout VORTOVORTO is a pioneering company that aims to revolutionize supply chains through cutting-edge AI technology. Our mission is to enhance sustainability and create jobs by optimizing supply chains across the entire value chain.Job DescriptionWe are seeking a visionary Product Manager - Supply Chain to lead our team in solving complex supply chain...
-
Senior Technical Lead for Satellite Systems
7 days ago
Centennial, Colorado, United States General Atomics and Affiliated Companies Full timeGeneral Atomics (GA) and its affiliated companies are leaders in high-technology systems development, covering the nuclear fuel cycle, remotely piloted aircraft, airborne sensors, and advanced electric, electronic, wireless, and laser technologies.GA-EMS offers modular and scalable satellite platforms with a history of operational flight experience to...
-
Program Management Expert
7 days ago
Centennial, Colorado, United States Sierra Space Full timeAbout the RoleWe are seeking a highly skilled Sr Program Manager to drive business operations at Sierra Space. As a key member of our team, you will be responsible for managing all programmatic aspects of assigned projects, including customer relationship, cost, schedule, and technical planning, tracking, and reporting.You will be responsible for ensuring...
-
Spacecraft Test Bed Manager
2 weeks ago
Centennial, Colorado, United States General Atomics and Affiliated Companies Full timeJob Summary:We are seeking a highly skilled Spacecraft Test Bed Manager to join our team at General Atomics and Affiliated Companies. The successful candidate will be responsible for the technical, cost, and schedule execution of the program's Spacecraft Test Bed.Key Responsibilities:Provide technical oversight and direction of the Spacecraft Test Bed for...
-
IT Hardware Asset Management Specialist
1 week ago
Centennial, Colorado, United States Advantedge Full timeJob Title: IT Hardware Asset Management SpecialistAt Advantedge, we are seeking a skilled IT Hardware Asset Management Specialist to join our team. The successful candidate will be responsible for leveraging communication, technical, and analytical skill sets to identify, deliver, maintain, and optimize scalable solutions and value to our customers.Key...
-
Customer Service Representative
2 weeks ago
Centennial, Colorado, United States Badger Meter Full timeWhy Choose Badger Meter?At Badger Meter, we're dedicated to preserving and protecting the world's most precious resource - water. With a rich history of innovation and a commitment to sustainability, we're seeking a talented Customer Service Representative to join our team.Job SummaryWe're looking for a highly organized and detail-oriented individual to...
-
Service Manager
7 days ago
Centennial, Colorado, United States Xylem Full timeXylem is at the forefront of addressing the world's most critical water challenges. As a leading water technology company with 23,000 employees operating in over 150 countries, we invite passionate individuals to join our team dedicated to exceeding customer expectations through innovative and sustainable solutions.Our Service Managers fill a key leadership...
-
Project Manager
1 month ago
Centennial, Colorado, United States Custom Instrumentation Services Corporation (CiSCO) Full time{"title": "Project Engineer", "description": "Job SummaryWe are seeking a highly skilled Project Engineer to join our team at Custom Instrumentation Services Corporation (CiSCO). As a key member of our engineering team, you will be responsible for designing and engineering systems for the timely completion of project deliverables that meet or exceed customer...
-
Spacecraft Test Bed Lab Manager
1 month ago
Centennial, Colorado, United States General Atomics and Affiliated Companies Full timeJob SummaryGeneral Atomics and Affiliated Companies is seeking a highly skilled Spacecraft Test Bed Lab Manager to join our team in Centennial, CO. As a key member of our Space Systems team, you will be responsible for the technical, cost, and schedule execution of the program's Spacecraft Test Bed.Key ResponsibilitiesProvide technical oversight and...