Housekeeping Department Manager

6 days ago


Everett, Massachusetts, United States Courtyard Seattle North Everett Full time

About Us: At Courtyard Seattle North Everett, we're driven by a passion for delivering exceptional guest experiences. Our Housekeeping team is the backbone of our hotel's success, and as a Director of Hospitality Operations, you'll play a critical role in ensuring our guests feel at home.

Your Role: As a member of our leadership team, you'll be responsible for motivating and guiding your housekeeping staff to deliver top-notch service every day. You'll oversee daily operations, sustainability programs, inventory management, and scheduling, all while maintaining a department budget.

Key Responsibilities:

  • Hire, train, and supervise housekeeping staff
  • Inspect work performed by housekeeping staff to ensure quality and cleanliness meet brand standards
  • Greet and assist guests with requests, developing relationships to foster loyalty and satisfaction
  • Collaborate with Maintenance and Front Desk teams to achieve consistent, high-quality results
  • Ensure safe working practices and maintain department productivity requirements

What We Offer:

  • A competitive salary range of $27-$29 per hour
  • A comprehensive benefits package, including group insurance, paid time off, company-matched 401(k), and more
  • Opportunities for growth and development through our leadership development program

Requirements: Previous housekeeping and supervisory experience in hospitality or property management required. Strong verbal and written communication skills necessary. Ability to stand and walk for an entire shift, perform repetitive motions, and lift up to 25 pounds. Flexible schedule required, including weekends and holidays.



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