Emergency Department Team Lead

3 weeks ago


Everett, Massachusetts, United States Mass General Brigham Full time

Mass General Brigham seeks an experienced Emergency Department Team Lead to oversee daily operations in our dynamic and fast-paced environment. As a key member of the department, you will provide shift leadership, supervise staff, and ensure smooth patient transport and supply management.

About the Role

This is a unique opportunity to leverage your leadership skills and clinical knowledge to drive excellence in patient care. You will work closely with the Operations Manager and Administrative Director to identify areas for improvement and implement solutions that enhance the overall patient experience.

Responsibilities
  • Provide shift supervision and assign duties to support associates and patient transporters.
  • Monitor workflow and adjust resources as needed to meet changing needs in the department.
  • Serve as a resource for supply and equipment management, maintaining expertise in all areas.
  • Conduct quality assurance on specialty carts and maintain inventory levels.
  • Collaborate with clinical and administrative staff to identify and remedy supply and equipment problems.
  • Stock patient treatment rooms with necessary forms and maintain a clean and organized environment.
  • Manage patient transport flow and supervise patient transport staff.
Requirements
  • Bachelor's degree or equivalent experience in a related field.
  • Minimum two years of supervisory experience in a healthcare setting.
  • Strong leadership and communication skills, with the ability to motivate and empower staff.
  • Excellent problem-solving and critical thinking skills, with the ability to analyze complex situations and develop effective solutions.
  • Ability to work effectively in a fast-paced environment and adapt to changing priorities.
Salary and Benefits

We offer a competitive salary range of $85,000 - $110,000 per year, depending on experience. Additionally, we provide comprehensive benefits, including medical, dental, vision, and life insurance, as well as employee assistance programs and opportunities for professional growth and development.


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