International Freight Forwarding Operations Specialist

1 week ago


Charlotte, North Carolina, United States Frontall USA LLC Full time
Job Description

At Frontall USA LLC, we are seeking a highly skilled Air and Ocean Export Agent to join our dynamic team. This role offers the opportunity to contribute to the company's ongoing growth and deliver exceptional service in international freight forwarding operations.

Key Responsibilities:
  • Manage daily air and ocean import/export shipments, ensuring compliance with industry regulations.
  • Pre-alert agents and shippers, organize and prepare documentation, and follow up with steamship lines.
  • Maintain daily reports for pending shipments and ensure all required documents are received and sent as needed.
  • File AES and other required documentation to process export shipments.
  • Arrange pick-ups, deliveries, and container loading as required.
  • Provide regular customer service updates, including tracking cargo from origin to destination.
  • Set up billing and manage payables related to shipments.
Requirements:
  • 1-3 years of experience in international freight forwarding logistics operations.
  • 1-3 years of customer service experience, preferably in the logistics industry.
  • Minimum high school diploma or GED.
  • Must be legally eligible to work in the U.S. (Visa/sponsorship not available).


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