General Manager

1 month ago

New York, New York, United States Equity Residential Full time

About the Role:

We are seeking a highly skilled General Manager to lead our apartment communities and drive financial performance, resident satisfaction, and team success.

As a General Manager, you will be responsible for overall property operations, including financial management, resident engagement, and team leadership.

You will actively monitor daily activities, analyze market dynamics, and oversee direct sales, leasing administration, and maintenance initiatives.

Key Responsibilities:

  • Recruit, train, and motivate a high-performing team
  • Lead community staff with regular meetings, performance monitoring, and career development guidance
  • Analyze property operations, implement policies for seamless integration, and ensure operational excellence
  • Forecast the community budget, make recommendations for income maximization and expense minimization
  • Support marketing, pricing efforts, and monitor sales performance for goal achievement
  • Stay informed on community market conditions for strategic decision-making
  • Build connections with residents through community events and activities

Requirements:

  • 3 years of experience in residential or commercial property management, hospitality, or retail management
  • Customer service and sales experience
  • High School diploma or equivalent
  • Valid Driver's License required if employee will operate a motorized vehicle (e.g., car, golf cart) in their role. This varies by location.
  • Computer literacy and effective communication skills
  • Knowledge of federal and state apartment housing laws
  • Availability to work a flexible schedule, including weekends
  • Office team employees, with limited exceptions, are required to use their own Smartphone to perform certain aspects of their job

Bonus Qualifications:

  • Management of complex communities or multi-site experience

About Us:

Equity Residential is a leading multi-family real estate investment trust (REIT) that creates communities where people thrive.

We strive to provide the best in apartment living, speak boldly about new ideas for innovation, and inspire creativity in the ways we work together.

Our portfolio of high-quality properties in urban growth markets provides homes where people most want to live, work, and play.

We've got the best people in the business, as evidenced by our employee engagement scores and customer loyalty ratings.

That's why our employees say they are proud to work at Equity, a company that gives our residents a place where they can Live Remarkably, and offers a culture where our employees have the opportunity to thrive.

Equity Rewards:

When you join Equity Residential, you won't be treated as simply another employee - you will be considered a partner in our shared success.

We are committed to investing in your personal success through a benefits program that supports your Total Wellbeing.

We recognize that everyone has different needs outside of work.

That's why, in addition to a competitive benefits package (medical, dental, vision and paid time off), we offer many unique benefits options to employees, like a comprehensive wellness program, pet insurance, new parent benefits, and paid time off for community service projects.

In addition to your next job, you can also find your next home with us Rent discounts on Equity Residential apartment homes are available to our benefits-eligible employees.

The amount of the discount offered is determined based on the market, ranging upwards from 20%. Learn more about our Total Wellbeing program here.

Equity Values:

At Equity Residential, like our residents, our employees come from everywhere.

A richly diverse work environment captures top talent, cultivates the best ideas, and creates the widest possible platform for success.

By focusing on inclusion, these differences are harnessed to create value - in ideas, business practices, relationships, and employee engagement.

As an Equal Opportunity Employer, we are committed to maintaining a diverse, inclusive and equitable work environment where our employees can thrive.

All aspects of the employment process are merit-based.

Every Equity employee is expected to maintain a work environment that is free from discrimination and harassment.

Equity Residential does not discriminate against any employee or job applicant because of race, religion, color, creed, sex, sexual orientation, gender, sexual/gender identity/expression, age, pregnancy (including childbirth, lactation or related medical conditions), physical or mental disability, national origin, citizenship status, military (including uniformed service member or protected veteran) status, marital status, genetic characteristic or information, ancestry or any other characteristic protected by law.

Equity Residential also prohibits retaliation against individuals who report harassment or discrimination, or participate in investigations into such conduct.

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