Help Desk Technician
2 days ago
Job Title: Desktop Support Specialist
Job Summary:
We are seeking a skilled Desktop Support Specialist to join our team at Golden Star Technology. As a key member of our IT department, you will be responsible for providing top-notch technical support to our employees, ensuring their computers and other devices are running smoothly and efficiently.
Key Responsibilities:
- Provide technical assistance to employees with computer hardware and software issues
- Install and configure new computer systems and software
- Manage and maintain our asset inventory
- Deliver and install assets as needed
- Provide IMAC services for all desktops, laptops, and other related devices
- Manage the IT ticket queue and coordinate with next-level support as needed
Requirements:
- 2+ years of experience in desk-side support
- Good communication and interpersonal skills
- A+ certification preferred
- US citizen or permanent resident required
Working Conditions:
This is an onsite support position, requiring the ability to work in a fast-paced environment and interact with employees at all levels.
About Us:
Golden Star Technology is a leading provider of innovative technology solutions. We are committed to delivering exceptional service and support to our customers and employees.
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