Help Desk Technician

4 weeks ago


Hebron, Maine, United States Golden Star Technology Full time

Job Title: Deskside Support Technician

Location: Hebron, Kentucky

Schedule: Temp - 4-5 months, Full-time hours Sunday-Thursday 6am-3pm Local Time

Travel: No


Job Summary:

Golden Star Technology is seeking a skilled Deskside Support Technician to join our team. As a key member of our IT department, you will be responsible for providing top-notch technical support to our clients.


Key Responsibilities:

  • Provide hardware and software troubleshooting services to clients
  • Configure client computers prior to installation
  • Install standard image for new and re-image systems
  • Manage IT Ticket Queue of requests to meet the SLA requirement
  • Deliver and install assets
  • Provide IMAC (Install/Move/Add/Change) services for all desktops, laptops, and other related devices
  • Maintain and troubleshoot local Zebra and HP printers and handheld scanners
  • Good communication and interpersonal skills to work with customers
  • US Citizen or Permanent Resident required
  • Onsite Support, not remote

Requirements:

  • Good communication and interpersonal skills to work with customers
  • US Citizen or Permanent Resident required

Job Posted by ApplicantPro


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