Housekeeper - Hotel Magdalena

5 days ago

Austin, Texas, United States El Cosmico Full time
About Our Company

El Cosmico is a hospitality company that values inspired design, connection to place, and community. We believe in creating unique experiences for our guests and fostering a sense of belonging among our team members.

Job Summary

We are seeking a highly motivated and detail-oriented Housekeeping Professional to join our team at El Cosmico. As a Housekeeper, you will be responsible for ensuring the cleanliness and comfort of our guest rooms and public spaces.

Key Responsibilities
  • Adhere to all standards of operations, policies, and procedures to maintain a high level of cleanliness and safety in the work area.
  • Responsible for completing an in-room checklist for each room assigned and notifying the Housekeeping Manager and/or immediate supervisor about any guest rooms that need to be placed out of order for maintenance concerns.
  • Continually maintain inventory of linens, cleaning supplies, and guest amenities to ensure adequate supplies in accordance with established par levels and timeframe.
  • Report and correct any deficiencies noted in guest rooms or public areas to the appropriate individuals.
  • Assist in the timely completion of all projects, including mattress rotation, window washing, deep cleanings, etc.
  • Maintain a positive relationship with employees and guests.
  • Maintain constant communication between all departments (i.e., room status).
  • Promote and encourage guest name recognition at all times.
  • Maintain knowledge of all guest services and amenities.
  • Ensure all calls are answered in a courteous, professional, and efficient manner.
Requirements
  • High school education preferable.
  • One (1) year related experience in hospitality or service industry.
  • Must be able to speak, read, write, and understand the primary language(s) of the workplace.
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedures manuals.
Benefits

El Cosmico offers a competitive wage and a liberal working environment that encourages individuality and creativity. We offer a superior benefits package to employees who work 20 hours/week or more, including:

  • Highly subsidized Medical, Dental, and Vision insurance.
  • Company-paid Life Insurance and Long-Term Disability coverage.
  • Short-Term Disability coverage.
  • Generous Paid Time off (Full Time).
  • Free stays at El Cosmico hotels (Full Time).
  • 401k with company matching.
  • Employee Discounts.
Our Core Values

We believe in the following core values:

  • BE REAL: We treat everyone like human beings. We are respectful and authentic, we listen, and we develop meaningful relationships with guests, customers, and each other.
  • CREATE MAGIC: In design, service, and all things, we go above and beyond to inspire. Every detail counts, and we believe that our work is a collaboration that depends on all of us bringing our creativity and passion to work with us every day.
  • BE HERE NOW: In our work, creating a sense of place is important. We contribute to the fabric of our respective communities by honoring, representing, and supporting the communities in which our businesses exist.
  • EMBRACE ADVENTURE: We don't always know where the road will lead, but we know that we'll have each other along the journey. We strive to learn and grow from our experiences, to create meaningful structure along the way, and, in some cases, to embrace chaos when necessary.
  • LOOK TOWARDS THE FUTURE: We work with a spirit of continuous improvement in all areas. We seek to provide a path of growth for all of our employees and for El Cosmico as a whole.

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