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Operations Manager

2 months ago

Berea, Ohio, United States Pool Company Full time
About the Role

We are seeking a highly skilled Operations Manager to join our team at Pool Company. As a key member of our supply chain team, you will be responsible for directing and coordinating activities involved with procuring products for sales and distribution.

Key Responsibilities
  • Review and analyze open sales orders, purchase orders, vendor claims, and transfers to ensure timely and accurate processing.
  • Develop and implement warehouse procedures to ensure proper safety protocols and efficient inventory management.
  • Collaborate with regional buyers and vendors to obtain product information, negotiate prices, and manage delivery schedules.
  • Manage inventory levels, control stockouts, and reduce excessive inventory to optimize storage capacity.
  • Perform regular cycle counts to prevent inventory shrinkage and ensure accurate inventory records.
  • Manage freight expenses, approve invoices, and resolve Accounts Payable discrepancies in a timely manner.
  • Supervise the preparation and loading of orders for shipment and delivery, ensuring compliance with customer instructions.
  • Train new employees on warehouse and distribution procedures to ensure seamless onboarding.
  • Investigate and resolve issues related to defective or unacceptable goods or services, working with inspection and quality control personnel to determine root causes and implement corrective actions.
  • Support sales staff in meeting sales objectives by providing timely and accurate product information and inventory updates.
Requirements
  • Bachelor's degree in a related field, such as supply chain management, logistics, or business administration.
  • 3-5 years of experience in operations management, preferably in an industrial distribution or warehouse environment.
  • Proven track record of managing a team of 5+ employees and overseeing operations for a $5-10 million wholesale warehouse facility.
  • Strong computer skills, including proficiency in MS Office and inventory management software.
  • Excellent communication and interpersonal skills, with the ability to work effectively with cross-functional teams and external partners.
  • Knowledge of industrial product lines, such as pool and spa equipment, chemicals, construction materials, and similar tangible goods, is a plus.
What We Offer
  • A competitive salary and benefits package, including medical, dental, vision, and prescription drug coverage, as well as a 401(k) plan with company match.
  • Opportunities for career growth and advancement, with comprehensive training programs to support your success.
  • A dynamic and inclusive work environment, with a strong commitment to diversity, equity, and inclusion.
  • A generous paid time off policy, including 13 days of PTO and 8 paid holidays.
  • 100% employer-paid life insurance and long-term disability insurance.
  • Paid parental leave and fully funded tuition education programs.
  • Bonus programs, including employee recognition and referrals, summer madness, and annual performance incentives.
  • Employee stock purchase plan and employee discounts.