Financial Operations Coordinator

4 weeks ago


Berea, Ohio, United States Baldwin Wallace University Full time
Job Summary

The Financial Operations Coordinator will oversee and manage the overall operations of the Cashiers Office, ensuring accurate records, cash handling, and regulatory compliance. This role requires exceptional service skills, attention to detail, and the ability to work independently with minimal supervision.

Key Responsibilities
  • Manage student account billing and payment matters, maintaining accurate records and ensuring regulatory compliance.
  • Create direct-billing invoices for corporate and partnership accounts, while maintaining accurate records and coding.
  • Develop and implement payment plans, overseeing enrollment, tracking delinquencies, and supporting families with inquiries.
  • Collaborate with other student services and academic offices to ensure continuity and provide superior customer service.
  • Assist with financial audits, maintaining accurate student account ledgers and ensuring compliance.
  • Streamline processes and improve efficiency, recruiting and training staff as needed.
Requirements
  • High school diploma, some college preferred.
  • Proficiency in Microsoft Office Suite, with knowledge of TouchNet and Ellucian Colleague systems a plus.
  • Knowledge of basic accounting processes and procedures.
  • 2 years of experience in office administration or finance/banking, with strong customer service skills and ability to communicate professionally.

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