Customer Experience Representative

2 weeks ago


Appleton, Wisconsin, United States AT&T Full time

We are seeking a skilled Customer Experience Representative to join our team. As a Customer Experience Representative, you will be at the forefront of providing exceptional customer service and sales expertise to our clients.

About the Role

This is an exciting opportunity for individuals who are passionate about delivering outstanding customer experiences and driving sales growth. You will work closely with customers to understand their needs and provide personalized solutions that meet their expectations.

In this role, you will:

  • Use consultative sales approach to guide customers through their options
  • Promote AT&T's full suite of products and services
  • Work a schedule between 9am-9pm, including weekends
  • Participate in events, filling online orders and making outbound calls to existing and potential customers

You will have the opportunity to earn a competitive salary, including hourly rate and uncapped commission opportunities for top performers. Our average starting earnings per week begin at $1,542, which translates to a estimated annual salary of $80,304.

What We Offer

As a Customer Experience Representative, you will enjoy a range of benefits, including:

  • Medical/Dental/Vision coverage
  • 401(k) plan
  • Tuition reimbursement program
  • Paid Time off and holidays
  • Sick leave
  • Paid Parental Leave
  • Adoption Reimbursement
  • Disability Benefits (short term and long term)
  • Life and Accidental Death Insurance
  • Supplemental benefit programs: critical illness, accident hospital indemnity/group legal
  • Employee Assistance Programs (EAP)
  • Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone

We are committed to providing equal employment opportunity to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.



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