Drive-Thru Customer Service Representative

1 day ago


Appleton, Wisconsin, United States Taco Bell - East Express Full time

Taco Bell - East Express is a leading fast-food chain in Appleton, WI, with a focus on delivering exceptional customer experiences.

Job Summary

We are seeking a highly motivated and enthusiastic Drive-Thru Customer Service Representative to join our team. As a key member of our customer-facing staff, you will be responsible for ensuring that every guest leaves our drive-thru feeling satisfied and valued.

About the Role

This is a full-time or part-time position, offering a dynamic and fast-paced work environment. You will be working closely with our team to provide top-notch customer service, handle cash transactions, and maintain a clean and organized workspace.

Main Responsibilities
  • Customer Service: Greet guests with a smile, use the Point of Sale system to process orders accurately and efficiently, and ensure that all guests receive their orders promptly.
  • Sales Techniques: Suggest additional food and drink items to guests to increase sales and enhance their overall experience.
  • Relationship Building: Recognize first-time guests and regulars, develop rapport with customers, and create a welcoming atmosphere for everyone who visits our drive-thru.
  • Operations: Perform cash handling and checkout procedures correctly, attend to all side work such as cleaning, stocking, and other tasks as needed.
What We Offer

As a Drive-Thru Customer Service Representative at Taco Bell - East Express, you can expect a competitive estimated salary range of $25,000 - $35,000 per year, depending on your level of experience and performance. We also offer a range of benefits, including opportunities for career growth and development, a fun and supportive work environment, and more.



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