Customer Experience Representative
7 days ago
About Lovesac
We're a dynamic and innovative company dedicated to helping people fill their homes with Total ComfortTM solutions. As a Retail Sales Associate, you'll play a vital role in creating a welcoming and engaging in-store experience for our customers.
Job Overview
This full-time position involves working in a fast-paced retail environment, where you'll be responsible for achieving personal sales goals and key performance indicators. You'll also provide exceptional customer service, building strong relationships with customers and delivering outstanding results.
Responsibilities
- Engage with customers using our selling techniques
- Manage sales and customer interactions
- Build strong relationships with customers and colleagues
- Stay up-to-date on product knowledge and features
- Collaborate with team members to achieve sales goals
Qualifications
- High school diploma or equivalent required
- 1+ year retail or customer service experience preferred
- Excellent communication and interpersonal skills
- Able to work flexible hours, including evenings and weekends
- Familiarity with technology and CRM systems
Benefits
We offer a competitive compensation package, including an estimated salary of $15.00 - $16.00 per hour, plus sales incentives and bonuses. Other benefits include:
- Paid time off and holiday pay
- 401K matching contribution
- Employee assistance programs
Location
This role is based at Fox River Mall in Appleton, WI.
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