Healthcare Operations Manager

2 weeks ago


Bardstown, Kentucky, United States Conifer Revenue Cycle Solutions Full time
Job Summary

As a key member of our team, the Healthcare Operations Manager will be responsible for leading all daily Patient Access operations. This includes preparing for short and long-range planning recommendations for Registration Process areas, including pre-service and point-of-service financial clearance activities and Patient Access functions.

Key Responsibilities
  • Manage all operational metrics to ensure the department meets client and Conifer goals, including Service Level Agreements and budgetary guidelines.
  • Consistently manage staffing activities in areas of responsibility, including documentation and identification of needs, selection of staff, wage/salary activities, orientation and training.
  • Grow/Mentor supervisors and ensure staff engagement and commitment to strategy, mission and goals.
  • Enforce departmental policies, practices, procedures and work rules in accordance with approved hospital policies and assist in the development of new policies according to hospital and corporate guidelines.
  • Communicate appropriate information to staff and provide feedback to Director and CFO.
Leadership and Requirements

This position requires a standalone leader at a clinic facility. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Demonstrated leadership and management abilities, thorough knowledge of computer systems in Health Care Information System, and clear understanding of Revenue Cycle Management and Regulatory Agencies are required.

Conifer requires its candidates, as applicable and as permitted by law, to obtain and provide confirmation of all required vaccinations and screenings prior to the start of employment. This may include, but is not limited to, the COVID-19 vaccination, influenza vaccination, and/or any future required vaccines and screenings.

This position requires a minimum of extensive knowledge of the relationship between Admitting, Clinical Areas, Financial Areas, and pre-service and point-of-service financial clearance activities.



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