Patient Access Operations Manager

1 week ago


Bardstown, Kentucky, United States Conifer Revenue Cycle Solutions Full time
Job Summary

We are seeking a highly skilled and experienced Patient Access Manager I to lead our daily Patient Access operations. As a key member of our team, you will be responsible for overseeing the registration process, ensuring seamless patient flow, and driving operational metrics to meet client and Conifer goals.

Key Responsibilities
  • Develop and implement action plans to improve registration process efficiency and patient satisfaction.
  • Manage operational metrics, including Service Level Agreements and budgetary guidelines, to ensure departmental success.
  • Lead and mentor staff, including supervisors and indirect reports, to ensure effective communication, engagement, and commitment to strategy, mission, and goals.
  • Enforce departmental policies, practices, procedures, and work rules in accordance with approved hospital policies and assist in the development of new policies.
  • Communicate effectively with direct supervisor, Director, and CFO to ensure personal growth, knowledge, and skill set.
Requirements
  • High School Diploma or equivalent required; College degree preferred.
  • 3-5 years of healthcare supervisory experience preferred.
  • Extensive knowledge of relationship between Admitting, Clinical Areas, Financial Areas, and pre-service and point-of-service financial clearance activities.
Work Environment

This position requires the ability to work in a hospital work environment and be available to work hours and days as needed based on departmental/system demands. Must be on-call as needed.

About Conifer Health

Conifer Health brings 30 years of healthcare industry expertise to clients in more than 135 local regions nationwide. We help our clients strengthen their financial and clinical performance, serve their communities, and succeed at the business of healthcare.



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