Patient Care Advocate

1 month ago


Jacksonville, Florida, United States Serenity Healthcare, LLC Full time
About the Role

We are seeking a skilled Patient Care Advocate to join our team at Serenity Healthcare, LLC. As a Patient Care Advocate, you will play a vital role in educating patients on new-to-market healing technologies and helping them understand the benefits of TMS and Ketamine.

Key Responsibilities
  • Develop expertise in TMS and Ketamine through training and studies
  • Take ownership of all patients on your provider's schedule
  • Conduct one-on-one meetings with patients to connect treatment solutions to their individual needs
  • Support healing through education, connection, and focus on TMS and Ketamine
Benefits
  • Accelerated career growth with rapid advancement opportunities
  • Comprehensive benefits package, including medical, dental, and vision insurance, as well as a 401K plan
  • 20 days off annually, including 10 PTO days and 10 holidays
  • Access to Serenity's treatment options
Requirements
  • High School Diploma or GED
  • 2-3+ years of experience in a full-time customer service role
  • Excellent verbal and written communication, and basic math skills
  • Well-versed in de-escalation skills and ability to connect with individuals
About Serenity Healthcare, LLC

Serenity Healthcare, LLC is a leader in the field of healthcare technology, utilizing advanced medical devices to provide long-term success for patients. With evidence-based research and proven results, we push ourselves daily to help patients take back their lives with a revolutionary technological approach to healthcare.


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