Client Service Representative

4 weeks ago


Madison, Ohio, United States Andover Bank Full time
Job Summary

The Client Service Representative I is an entry-level position at Andover Bank, responsible for providing exceptional customer service and maintaining accurate records of cash drawers. This role requires a strong understanding of banking center operations and the ability to work well in a team environment.

Key Responsibilities
  • Provide accurate and efficient customer service to internal and external customers
  • Maintain knowledge of bank regulations, security, and compliance responsibilities
  • Assist with branch initiatives impacting profitability
  • Perform cash handling duties, including maintaining a neat and orderly work area
  • Meet or exceed service standards and sales goals
Requirements
  • High school diploma or general education degree (GED) required
  • Six months related sales or banking experience preferred
  • Ability to read, comprehend, and write simple instructions and correspondence
  • Ability to effectively present information to customers and other employees
Working Environment

The work environment is typical of a banking center, with moderate noise levels and no hazardous conditions.



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