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Administrative Assistant

2 months ago

Oxnard, California, United States Optum Full time

Optum is a worldwide organization dedicated to enhancing health, supported by innovative technology that assists millions in achieving better well-being. The contributions you make will significantly influence health outcomes by linking individuals with essential care, pharmacy benefits, data, and resources necessary for optimal health. Here, you will experience a culture rooted in diversity and inclusion, work alongside talented colleagues, and enjoy comprehensive benefits and opportunities for career advancement.

This role is a full-time position (40 hours/week) from Monday to Friday. Employees must be adaptable to work any of our 8-hour shift schedules during standard business hours. Occasionally, overtime may be required based on business needs.

Key Responsibilities:

  • Respond to incoming calls for clients 20%
  • Accurately direct calls to the appropriate department 20%
  • Open, sort, and organize claims for processing 20%
  • Perform additional duties as assigned 40%

Essential Skills:

  • Excellent communication abilities – both in-person and via phone
  • Attention to detail
  • Capability to handle multiple tasks simultaneously
  • Ability to meet performance metrics (KPI's)

Your efforts will be acknowledged and rewarded in an environment that challenges you while providing clear guidance on achieving success in your role, along with opportunities for growth in other areas of interest.

Required Qualifications:

  • High School Diploma / GED or equivalent professional experience
  • Must be at least 18 years old
  • Minimum of 1 year experience in an office setting
  • Availability to work full-time (40 hours/week) from Monday to Friday, with flexibility for 8-hour shifts during business hours, including potential overtime as needed

Preferred Attributes:

  • Organizational skills
  • Detail-oriented mindset
  • Ability to work collaboratively
  • Proficient in computer usage

Work Environment:

  • Office setting
  • General office demands apply

California Residents Only: The hourly wage for this position is $28.27. Compensation is determined by various factors including local labor markets, education, experience, and certifications. UnitedHealth Group adheres to all applicable minimum wage laws. Alongside your salary, we provide a comprehensive benefits package, incentive programs, equity stock purchase options, and 401k contributions (subject to eligibility requirements).

At UnitedHealth Group, our mission is to empower individuals to lead healthier lives and enhance the health system for everyone. We believe that every individual, regardless of race, gender, sexuality, age, location, or income, deserves the chance to live their healthiest life. We are committed to addressing health disparities and improving health outcomes, which is a core priority reflected in our mission.

Diversity fosters a healthier workplace: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will be considered for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group maintains a drug-free workplace. Candidates must successfully pass a drug test prior to employment.