Service Advisor
6 days ago
Service Advisor Role Overview
The Service Advisor is a vital member of our team at Nelson Auto Group, responsible for delivering exceptional customer experiences and ensuring the highest level of service quality. As a Service Advisor, you will oversee the service technicians, build a loyal clientele, and maintain good employee relations.
Key Responsibilities:
- Provide a great customer experience
- Build long-lasting customer relationships
- Greet customers, schedule service appointments, and receive vehicle information
- Communicate with customers regarding their needs
- Estimate the cost and time needed to complete repairs
- Handle customer complaints and maintain high customer satisfaction standards
Benefits of Joining Our Team:
- 4-day workweek every week
- Salaried position with a starting pay of $48K/year, increasing to $60K/year after 60 days
- Excellent benefits package, including medical, dental, vision, and flex
- Competitive 401k plan with company matching contributions
- Paid training
Requirements:
- Strong teamwork mentality
- Self-manageable
- Willing to learn new technologies and processes
- Excited to work in a fast-paced environment
- Driven
- Takes pride in a job done in excellence
- Positive attitude
Nelson Auto Group is an Equal Opportunity Employer
We are committed to creating an unparalleled business culture and consumer experience. Our team is dedicated to delivering exceptional service and building long-lasting relationships with our customers.
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