Customer Experience Associate

4 days ago


Roanoke, Virginia, United States Foot Locker Full time

We are looking for a Customer Experience Associate to join our sales team at Foot Locker. This role is perfect for someone who is passionate about athletic products and enjoys interacting with customers.

Primary Responsibilities:

  • Provide exceptional customer service, ensuring high levels of satisfaction through knowledgeable product assistance
  • Collaborate with colleagues to deliver outstanding customer experiences and meet operational expectations
  • Maintain personal productivity goals and contribute to a positive work environment
  • Engage with customers through open-ended conversations to build rapport and understand their needs
  • Stay up-to-date on product trends and knowledge, sharing expertise with customers to meet their needs

Requirements:

  • 0-3 years of retail experience
  • Confidence and comfort in engaging customers to deliver an elevated experience
  • Motivation to achieve great results through enthusiasm for interacting with customers and athletic products
  • Flexible availability, including nights, weekends, and holidays

Compensation Package:

Rate of Pay: $13.00 per hour



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