Cashier - Chinese Speaking

4 weeks ago


Jersey City, New Jersey, United States 99 Ranch Market Full time
Job Description:

We are seeking a highly motivated and customer-focused Cashier to join our team at 99 Ranch Market. As a Cashier, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.

Key Responsibilities:
  • Proactively greet customers and answer their questions in a professional manner.
  • Identify product items properly and scan customer orders accurately and efficiently.
  • Follow all cash handling procedures and complete the process accurately and efficiently.
  • Bag items properly and answer customer inquiries by phone or in person with appropriate etiquettes.
  • Conduct customer returns and exchanges in compliance with the company policies.
  • Properly handle customer suggestions and complaints for customer retention.
  • Review, create, and apply new batches, update prices in the system, make various sizes of price tags, and ensure price tags and signage are correctly labeled.
  • Process online orders according to company procedures.
  • Maintain clean, organized work areas, and comply with internal procedures.
  • Perform other duties as needed.
Requirements:
  • Previous front-end customer service experience preferred.
  • Excellent communication skills and willingness to help with customer requests.
  • Available to work on weekends and holidays or rotating schedules.
  • Good time management skills.
  • Good attention to details.
  • Must be able to speak Chinese.
Physical Demands:
  • Standing for extended periods is commonly required.
  • Repetitively ring up items of 0-5 lbs.
  • Make repetitive finger and wrist movement.
  • Good manual dexterity for the use of processing equipment such as cutters or labeling.
  • Ability to lift 30 lbs or more with appropriate equipment.
Benefits:
  • Employee discount
  • Flexible schedule
  • Health insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • 401(k) matching
  • Paid vacation


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