Front Desk Representative
3 weeks ago
Job Summary
As a Front Desk Agent at Marriott International, you will be responsible for providing exceptional guest service and ensuring a seamless check-in and check-out experience. This role requires a high level of attention to detail, excellent communication skills, and the ability to work in a fast-paced environment.
Key Responsibilities
- Organize and confirm guest check-ins and check-outs, room reservations, requests, changes, and cancellations.
- Secure payment and verify billing information.
- Activate and file room keys, process guest requests, and relay messages.
- Print contingency lists and maintain accurate records.
- Identify and explain room features to guests, provide directions and information about property amenities and services.
- Follow up on outstanding requests and resolve any issues.
- Run and review daily reports and logs, complete designated cashier and closing reports.
- Accept and record wake-up call requests and deliver to the appropriate department.
- Count and secure bank at the beginning and end of shift.
- Process all payment types, adjustment vouchers, paid-outs, correction vouchers, and miscellaneous charges.
- Notify Loss Prevention/Security of any guest reports of theft.
Requirements
- Follow all company policies and procedures, report accidents and injuries, and ensure uniform and personal appearance are clean and professional.
- Maintain confidentiality of proprietary information and protect company assets.
- Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, and assist individuals with disabilities.
- Speak with others using clear and professional language, answer telephones using appropriate etiquette.
- Develop and maintain positive working relationships with others, support team to reach common goals.
- Comply with quality assurance expectations and standards.
Benefits
This role offers a competitive hourly rate of $22.50 to $24.60, health care benefits, flexible spending accounts, 401(k) plan, earned paid time off and/or sick leave, life insurance, disability coverage, and other life and work wellness benefits.
About the Team
At Marriott International, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
-
Front Desk Representative
3 weeks ago
Jersey City, New Jersey, United States Angela Scribe Full timeJob Title: Front Desk RepresentativeJob Summary: As a Front Desk Representative at Angela Scribe, you will be the first point of contact for guests and visitors, providing exceptional customer service while ensuring a welcoming and efficient experience.Key Responsibilities: Greet and welcome guests in a friendly and professional manner. Answer phone calls...
-
Front Desk Representative
4 weeks ago
Jersey City, New Jersey, United States Bergen Hudson Ent LLC Full timeJob DescriptionAt Bergen Hudson Ent LLC, we are seeking a highly organized and friendly Front Desk Representative to provide exceptional customer service to our clients. The ideal candidate will have excellent communication skills, both verbal and written, and be able to multitask in a fast-paced environment.Responsibilities:Welcome guests and prospective...
-
Front Desk Representative
4 weeks ago
Jersey City, New Jersey, United States LIVunLtd Full timeFront Desk Associate Job DescriptionLIVunLtd is seeking a highly skilled and customer-focused Front Desk Associate to join our team. As a Front Desk Associate, you will be responsible for providing exceptional customer service to residents and guests, ensuring a seamless and enjoyable experience.Key Responsibilities:Customer Service: Provide warm and...
-
Front Desk Representative
1 month ago
Jersey City, New Jersey, United States LIVunLtd Full timeFront Desk Associate Job DescriptionLIVunLtd is seeking a highly skilled and customer-focused Front Desk Associate to join our team. As a Front Desk Associate, you will be responsible for providing exceptional customer service to residents and guests, ensuring a seamless and enjoyable experience.Key Responsibilities:Customer Service: Provide warm and...
-
Front Desk Representative
4 weeks ago
Jersey City, New Jersey, United States Nicholson Plumbing Full timeJob OpportunityNicholson Plumbing in Hudson, MA is seeking a front desk agent to provide exceptional customer service and support to our team.Key Responsibilities:Welcoming and greeting guests in a professional and friendly mannerResponding to phone calls and screening messagesOrganizing and scheduling meetings as neededMaintaining a clean and organized...
-
Front Desk Representative
4 weeks ago
Jersey City, New Jersey, United States Marriott Full timeExplore New Opportunities at MarriottWith over 6,000 properties globally, Marriott offers a wide range of career opportunities. As a Front Desk Agent, you will have the chance to interact with thousands of people every day, building relationships and providing exceptional guest service.About the RoleThis is a fantastic opportunity to elevate your day-to-day...
-
Front Desk Representative
4 weeks ago
Jersey City, New Jersey, United States Marriott International Inc Full timeJob SummaryAs a Front Desk Agent at Marriott International Inc, you will be responsible for providing exceptional guest service and ensuring a seamless check-in/check-out experience. Your primary duties will include organizing and confirming guest reservations, processing requests and changes, and securing payment. You will also be responsible for activating...
-
Front Desk Ambassador
3 weeks ago
Jersey City, New Jersey, United States Holiday Inn Express JC Full timeJob DescriptionAt Holiday Inn Express JC, we're looking for a skilled Front Desk Agent to join our team. As a Front Desk Agent, you'll be the first point of contact for our guests, providing a warm and welcoming experience that sets the tone for their stay.Your Key Responsibilities:Provide exceptional customer service, ensuring every guest feels valued and...
-
Front Desk Representative
4 weeks ago
Neptune City, New Jersey, United States Retro Fitness Full timeThe Front Desk employee is the face of Retro Fitness, serving as the first point of contact for members upon arrival. This role requires a team-oriented individual with exceptional communication skills, wearing many hats to ensure a positive member experience.Key responsibilities include greeting and checking in members, resolving issues efficiently, and...
-
Front Desk Coordinator
4 weeks ago
Jersey City, New Jersey, United States Seronda Network Full timeAbout Seronda NetworksSeronda Networks is a leading provider of cutting-edge solutions, offering a dynamic work environment where you can grow professionally and collaborate with passionate team members. We are seeking a highly organized and detail-oriented Front Desk Coordinator to be the first point of contact for visitors and clients at our office.Key...
-
Front Desk Coordinator
4 weeks ago
Jersey City, New Jersey, United States Net Commesh Full timeJob Title: ReceptionistLocation: Jersey City, NJ Department: Office Job Summary:The Receptionist is the primary point of contact for visitors and callers, responsible for providing exceptional customer service and administrative support to the office. The ideal candidate will possess excellent interpersonal skills, a professional demeanor, and the ability to...
-
Front Desk Coordinator
4 weeks ago
Jersey City, New Jersey, United States Interstate Air Conditioning & Heating Full timeCompany Overview:Interstate Air Conditioning & Heating is a leading provider of commercial HVAC services in New York and New Jersey, employing a team of over 75 professionals.We offer a comprehensive range of services, including service, installation, and maintenance of commercial HVAC systems.Job Summary:We are seeking a highly organized and detail-oriented...
-
Front Desk Associate
4 weeks ago
Jersey City, New Jersey, United States Marriott International Inc Full timeJob SummaryAs a Front Desk Agent at Marriott International, you will be responsible for providing exceptional guest service and ensuring a seamless check-in and check-out experience. This role requires strong communication and problem-solving skills, as well as the ability to work in a fast-paced environment.Key ResponsibilitiesProcess guest check-ins and...
-
Front Desk Ambassador
4 weeks ago
Jersey City, New Jersey, United States Holiday Inn Express JC Full timeBe the Face of Our HotelAs a Front Desk Agent at Holiday Inn Express JC, you'll be the first point of contact for our guests, setting the tone for their entire stay. Your warm welcome and exceptional service will make our guests feel valued and appreciated.Your Key ResponsibilitiesProvide personalized check-in and check-out experiencesAnticipate and meet...
-
Front Desk Coordinator
4 weeks ago
Jersey City, New Jersey, United States CarePoint Health Full timeAbout CarePoint HealthCarePoint Health is a leading healthcare system in New Jersey, comprised of three hospitals: Christ Hospital in Jersey City, Hoboken University Medical Center, and Bayonne Medical Center. Our system provides 360-degree-coordinated care by integrating medical facilities and physician networks.We pride ourselves on our patient-focused...
-
Front Desk Associate
4 weeks ago
Egg Harbor City, New Jersey, United States Restaurant Depot Full timeRestaurant Depot E.Black Horse Pike Administrative Assistant / Secretary As a Front Desk Associate at Restaurant Depot, you'll:• Answer the telephone and direct the caller to the appropriate associate• Greet and direct visitors• Confirm membership, issue temporary membership cards, and occasionally process new memberships on computer• Take and...
-
Front Desk Coordinator
4 weeks ago
Ocean City, New Jersey, United States United Methodist Communities at The Shores Full timeJob SummaryWe are seeking a highly organized and detail-oriented Front Desk Coordinator to join our team at United Methodist Communities at The Shores. The ideal candidate will have excellent communication skills, a strong work ethic, and the ability to work independently with minimal supervision.Key Responsibilities:Operate the front desk switchboard and...
-
Front Desk Ambassador
4 weeks ago
Gloucester City, New Jersey, United States Dave & Buster Full timeBe a Part of the Fun!At Dave & Buster's, we're looking for a talented Front Desk/Host to join our team. As a key member of our front-of-house team, you'll be responsible for ensuring our guests have a positive and welcoming experience from the moment they walk in the door.Key Responsibilities:Provide exceptional customer service and ensure a warm welcome for...
-
Front Desk/Host Coordinator
3 weeks ago
Gloucester City, New Jersey, United States Dave & Buster Full timeDave & Buster's is seeking a highly skilled Front Desk/Host to join our team. As a Front Desk/Host, you will be the first point of contact for our guests, setting the tone for their entire experience. Your excellent communication skills and warm personality will ensure that our guests feel welcome and valued. **Key Responsibilities:** • Provide...
-
Front Desk Associate
4 weeks ago
Neptune City, New Jersey, United States Retro Fitness of Neptune Full timeJob OverviewThe Front Desk employee is the face of the Retro Fitness outlet, providing exceptional customer service and ensuring a positive member experience. Key responsibilities include greeting and checking in members, resolving member issues, and promoting membership sales and retention.Key ResponsibilitiesGreet and check in membersResolve member...