Cashier - Mandarin Speaker

We are seeking a highly motivated and customer-focused Cashier to join our team at 99 Ranch Market. As a Cashier, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.

• Proactively greet customers and answer their questions in a professional manner.
• Identify product items properly and scan customer orders accurately and efficiently.
• Follow all cash handling procedures and complete the process accurately and efficiently.
• Bag items properly and answer customer inquiries by phone or in person with appropriate etiquettes.
• Conduct customer returns and exchanges in compliance with company policies.
• Properly handle customer suggestions and complaints for customer retention.
• Review, create, and apply new batches, update prices in the system, make various sizes of price tags, and ensure price tags and signage are correctly labeled.
• Process online orders according to company procedures.
• Maintain clean, organized work areas, and comply with internal procedures.
• Perform other duties as needed for business operations.

• Previous front-end customer service experience preferred.
• Excellent communication skills and willingness to help with customer requests.
• Available to work on weekends and holidays or rotating schedules.
• Good time management skills.
• Good attention to details.
• Must be able to speak Chinese.

• Standing for extended periods is commonly required.
• Repetitively ring up items of 0-5 lbs.
• Make repetitive finger and wrist movement.
• Good manual dexterity for the use of processing equipment such as cutters or labeling.
• Ability to lift 30 lbs or more with appropriate equipment.

• Employee discount
• Flexible schedule
• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• 401(k) matching
• Paid vacation

Walk-ins welcome. Please submit your application at the Customer Service Center.

Tawa Group dba 99 Ranch Market is an equal opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.