Host / Hostess - Guest Services Representative

2 months ago


Springfield, Missouri, United States Ninety Nine Restaurant & Pub Full time

We are seeking a highly motivated and customer-focused individual to join our team as a Host / Hostess. As a key member of our front-of-house team, you will be responsible for providing exceptional guest service, ensuring a warm and welcoming atmosphere, and setting the tone for a memorable dining experience.

As a Host / Hostess, you will be the first point of contact for our guests, and your role will be crucial in creating a positive and memorable experience. You will be responsible for:

Guest Seating and Greeting

* Greet guests in a friendly and welcoming manner, ensuring they feel valued and appreciated

Table Management

* Manage table assignments, ensuring efficient seating and minimizing wait times

Communication and Coordination

* Communicate effectively with servers, bartenders, and kitchen staff to ensure seamless service

Problem Resolution

* Address guest concerns and resolve issues in a professional and courteous manner

Team Collaboration

* Work collaboratively with other team members to achieve exceptional guest satisfaction and restaurant goals

Adaptability and Flexibility

* Demonstrate flexibility and adaptability in a fast-paced environment, handling multiple tasks and priorities

Benefits and Opportunities

* Enjoy a competitive salary and benefits package, including quarterly bonus potential, medical, dental, life, company-matched 401(k), short-term and long-term disability

* Participate in our comprehensive training program, designed to help you grow and develop your skills and career

* Take advantage of flexible scheduling and opportunities for advancement within our company

Requirements and Qualifications

* Must be at least 17 years old

* Possess excellent communication and interpersonal skills

* Demonstrate a strong commitment to providing exceptional guest service

* Ability to work in a fast-paced environment and adapt to changing priorities

What We Offer

* A dynamic and supportive work environment

* Opportunities for growth and development

* Competitive compensation and benefits package

* A chance to be part of a team that values diversity, equity, and inclusion

Apply Today

If you are a motivated and customer-focused individual who is passionate about providing exceptional guest service, we encourage you to apply for this exciting opportunity.

Ninety Nine Restaurants is an Equal Opportunity Employer committed to diversity, equity, and inclusion.



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