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General Manager

2 months ago

Irving, Texas, United States Associa Full time

Job Summary

An On-Site General Manager is responsible for supervising the administrative support staff of the Community Association assigned. The General Manager will oversee and support the various departments within the Community Association, including Facilities Maintenance, Custodial, Landscaping, Lifestyle, etc.

Key Responsibilities

  • Assist with implementation of Board policy and directives within the scope of the management agreement.
  • Supervise all administration staff at the community.
  • Assist with employee hiring, training, supervising, and performance management.
  • Assist with preparing schedules and establishes priorities for routine and special work projects.
  • Assist with annual budget.
  • Act as a liaison between the Board of Directors and residents in the execution of the established policies and the conveyance of resident grievances.
  • Work as a liaison between the Board and legal counsel, as well as the Board and the Board Advisory Committees.

Requirements

  • Knowledge of Microsoft Office products (Word, Excel, Outlook, etc.) at a proficient level.
  • Knowledge of the Association Board of Directors, the General Manager, and how those roles interface with the requests of homeowners.
  • Knowledge of typical business correspondence (grammar, structure, punctuation, spelling, etc.) at a proficient level.
  • Knowledge of company policies, procedures, and forms.
  • Knowledge of conflict resolution techniques at a proficient level.
  • Professional communication skills (phone, interpersonal, written, verbal, etc.).
  • Self-motivated, proactive, detail-oriented, and a team player.
  • Time management and time-critical prioritization skills.

Education and Experience

  • Associates Degree Required.
  • Bachelors Degree Preferred.
  • 3 – 5 years of directly related or closely related experience.
  • 3 – 5 years of Community Association experience.
  • 0 – 3 years of Management and/or Supervisory experience.

Certifications or Licenses

  • Industry Specific License.
  • Location Specific License.