General Manager
3 days ago
We are seeking an experienced General Manager to lead our Distribution Center, driving operational excellence and customer satisfaction. As a key member of our team, you will be responsible for managing a multi-shift, variable volume distribution operation, ensuring seamless execution of Inbound, Product Storage, Waving, Picking, Packing, QA, IC, Transportation, Order Fulfillment, and Returns processes.
Key Responsibilities- Operational Leadership: Develop and implement short and long-range goals and operational plans to achieve designated site objectives, ensuring alignment with company strategies.
- Culture and Communication: Foster a culture of open communication between leadership and non-exempt employees, partnering with Human Resources and operations management to proactively address employee relations issues.
- Continuous Improvement: Review existing operations with a continuous improvement mindset, focusing on efficiency, cost reduction, and improved customer service.
- Performance Metrics: Ensure required volumes of orders are processed within site standards of quality, efficiency, and costs, reporting metrics results to senior leadership.
- Safety and Compliance: Promote and enforce a safe work environment, ensuring compliance with all safety procedures, OSHA regulations, DOT, and FM Insurance regulations.
- Financial Management: Achieve budgeted, productive direct labor standards as measured by established flex budgets, responsible for non-labor cost accounts, and annual budget tracking.
- Capital Projects: Implement and execute site-related capital projects, driving business growth and improvement.
- Education: Bachelor's Degree required; MBA preferred.
- Experience: 10 years related experience in a similar high volume environment with a minimum of 7 years people leadership experience.
- Technical Knowledge: Technical knowledge of distribution, pick/pack operations, systems including WMS (Manhattan) and LMS, transportation, automated packaging and storage equipment.
- Leadership and Development: Demonstrated successes in coaching and developing leadership teams and associates of all levels.
- Operational Decision-Making: Proven ability to make operational decisions within tight timeframes.
- Analytical and Computer Skills: Excellent analytical and computer skills, capable of handling a variety of issues, problems, and priorities simultaneously.
- Interpersonal and Communication Skills: Demonstrated success fostering a positive work environment by emphasizing team-based work, open communication, and support of corporate values.
- Financial Management: Strong financial management skills, ability to manage costs and complex budget.
- Interpersonal and Presentation Skills: Excellent interpersonal, presentation, and written communication skills.
- Adaptability: Ability to work under pressure to meet strict deadlines and occasional travel.
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