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Customer Service Representative

2 months ago

Las Vegas Nevada, United States Drybar Shops Full time
About Drybar Shops

Drybar Shops is a fast-paced, customer-centric environment where we focus on delivering exceptional blowout experiences to our clients. As a Receptionist, you will play a vital role in setting the tone for a positive shop atmosphere and ensuring seamless operations.

Key Responsibilities
  • Customer Service: Provide top-notch customer service, ensuring clients feel welcome and valued throughout their experience.
  • Shop Operations: Assist with shop flow, organize reservations, and maintain accurate client information.
  • Communication: Effectively communicate with shop management, team members, and clients to ensure timely and accurate information exchange.
  • Financial Management: Balance cash drawers, handle client payments, and maintain the highest level of ethics when handling client payments and stylist tips/commissions.
  • Team Support: Assist stylists with their needs, promote a positive shop atmosphere, and maintain a clean and organized workspace.
Requirements
  • Experience: 1+ years in a fast-paced, customer service environment.
  • Skills: Previous experience with point-of-sale systems, strong communication and problem-solving skills, and ability to multitask with ease.
  • Education: High school diploma required.