Customer Service Representative
4 weeks ago
Job Title: Customer Service Representative
Job Summary:
We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Public Storage. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, responding to their inquiries, and resolving any issues in a timely and professional manner.
Key Responsibilities:
- Respond to customer inquiries and resolve issues in a timely and professional manner
- Provide exceptional customer service to our clients, ensuring their needs are met and exceeded
- Work independently at multiple locations, spending time both inside and outside
- Audit cash drawers and make bank deposits as part of the daily business
- Help keep our customers current with payments and make reminder and collection calls when required
Requirements:
- Experience in a customer service centered sales environment
- Valid driver's license and ability to utilize own vehicle to travel between different work locations
- Ability to transport lift/move items weighing up to 35 pounds
What We Offer:
- Total Rewards package available to our team, including medical, dental, vision, 401k with match, paid time off, sick time, and flex spending
- Company paid life, accidental death insurance, and exclusive vendor discounts
- Mileage reimbursement provided when traveling between properties or other work-related tasks
- On-site company housing available to employees at many of our locations (performance and tenure required for eligibility)
About Us:
Public Storage is the self-storage industry leader and we are committed to providing our customers with exceptional service and support. We are a dynamic and growing company with a strong focus on career growth and development.
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