Customer Service Representative

4 weeks ago


Las Vegas, Nevada, United States Henrie Agency Full time
Job Title: Customer Service Representative

We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Henrie Agency - Symmetry Financial Group. As a Customer Service Representative, you will be responsible for providing exceptional service to our clients, assisting them with their life insurance needs, and helping them achieve their financial goals.

Responsibilities:
  • Provide exceptional customer service to clients, responding to their inquiries and resolving their issues in a timely and professional manner.
  • Assist clients with their life insurance needs, including quoting, applying, and servicing policies.
  • Work closely with our sales team to ensure seamless communication and coordination with clients.
  • Meet or exceed sales and service targets, while maintaining a high level of customer satisfaction.
  • Stay up-to-date on industry trends, products, and services to provide expert advice to clients.
Requirements:
  • High school diploma or equivalent required; degree in business, finance, or related field preferred.
  • 1-2 years of customer service or sales experience in the insurance industry.
  • Strong communication and interpersonal skills, with the ability to work effectively with clients, sales team, and other stakeholders.
  • Ability to work in a fast-paced environment, meeting deadlines and prioritizing tasks effectively.
  • Proficiency in Microsoft Office and other software applications.
What We Offer:
  • Competitive salary and commission structure.
  • Opportunities for career advancement and professional growth.
  • Comprehensive training and support program.
  • Collaborative and dynamic work environment.
  • Recognition and rewards for outstanding performance.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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