Retail Inventory Leadership Opportunity

4 days ago


Herndon, Virginia, United States Goodwill of Greater Washington Full time
Job Summary

We are seeking a highly motivated and experienced Production Team Leader to join our team at Goodwill of Greater Washington. As a key member of our retail inventory leadership team, you will be responsible for overseeing the production process, ensuring a smooth and efficient operation, and providing excellent customer service to donors.

Key Responsibilities
  • Monitor and ensure a smooth production process for all donation functions, inventory control, and adherence to Goodwill's production procedures and core value pledge.
  • Fulfill the duties of all production staff, including providing excellent customer service to donors, greeting donors, and safely unloading donations from vehicles.
  • Assist in enforcing store safety and security procedures.
  • Provide input for associate interviews and performance evaluations.
Additional Responsibilities
  • Maintain a professional appearance adhering to Goodwill uniform standards.
  • Assist with maintaining proper staffing as it relates to budgets.
  • Assist the Assistant Production Manager to accurately record the work of the department.
  • Assist with monitoring the time and attendance system.
  • Assist during the interviews, trains, and instructs workers in such a manner as to develop full working potential.
  • Assist with the development of efficient and effective methods and procedures for work simplification and material processing.
Qualifications
  • High school diploma or equivalent and at least 6 months of supervisory experience.
  • Excellent customer service skills.
  • Basic computer skills.
  • Ability to effectively communicate verbally and in writing.
  • Ability to perform basic math.
  • Ability to read and comprehend internal documents related to store operations.
  • Ability to perform continuous walking, stooping, standing, bending, kneeling, and climbing for prolonged periods of time.
  • Ability to lift up to and between 40-50 pounds frequently.
Preferred Qualifications
  • Previous experience working in a warehouse environment.
  • Previous experience in the area of transportation production.
  • Ability to coach and direct employees.
  • Ability to gracefully adapt to periodic and rapid change.
  • Fluent in English and Spanish.


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