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Patient Access Services ER Specialist Mon-Fri 8am

1 month ago

Dallas, Texas, United States Parkland Health and Hospital System (PHHS) Full time
Patient Access Services ER Specialist

Are you passionate about delivering exceptional patient care and making a meaningful impact in the healthcare industry? We're seeking a highly skilled Patient Access Services ER Specialist to join our team at Parkland Health and Hospital System (PHHS).

Key Responsibilities:
  • Provide exceptional patient care and registration services in the Emergency Room and Urgent Care settings.
  • Collect and verify patient demographic and insurance information, ensuring accurate and timely billing.
  • Initiate preliminary financial counseling and screening to identify non-funded and/or under-funded patients.
  • Employ compliant patient liability collection techniques and perform cash reconciliation and secured payment entry.
  • Clearly document actions taken in account notes and track productivity/quality reports.
Requirements:
  • High School diploma/GED required; Associate degree preferred.
  • Minimum 2 years experience in a hospital or clinical environment, with working knowledge of patient access, financial counseling, and customer service functions.
  • Ability to work multiple computer systems, including patient registration/accounting systems, document imaging, and scanning.
  • Knowledge of medical terminology and insurance terminology, with certification/registration/licensure in CHAA, CPAT, or CRCR preferred.
What We Offer:
  • A dynamic and supportive work environment with opportunities for growth and development.
  • A competitive salary and benefits package, including medical, dental, and vision insurance.
  • A comprehensive training program to ensure success in the role.
  • A commitment to diversity, equity, and inclusion, with a focus on creating a workplace that values and respects all employees.

Parkland Health and Hospital System prohibits discrimination based on age, race, color, religion, sex, sexual orientation, gender identity, gender expression, genetic information, disability, national origin, marital status, political belief, or veteran status. As part of our commitment to our patients and employees' wellness, Parkland Health is a tobacco and smoke-free campus.