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Store Operations Manager
2 months ago
Transform your local community through your leadership skills. Goodwill Industries of Northwest North Carolina is a nonprofit organization dedicated to providing career opportunities with competitive compensation and outstanding benefits, all while making a positive impact on others.
ABOUT GOODWILL:
Goodwill Industries of Northwest North Carolina, Inc. is a 501(c)(3) nonprofit based in Winston-Salem, NC. With over 1,100 dedicated team members, we focus on our mission to offer employment and training services that empower individuals to secure jobs and achieve financial independence. Our extensive network includes 50 retail locations, 20 career centers, and numerous donation centers across a 31-county area, providing a diverse range of career paths.
OUR IMPACT:
The work we do significantly influences the lives of those we serve and enriches our community. Our business operations provide a level of stability that is often challenging for nonprofits reliant solely on external funding. Our employees benefit from excellent perks and a distinctive work atmosphere that is professional, dynamic, and rewarding.
OUR VALUES:
Our core values shape our culture and guide our interactions with program participants, customers, and each other. We are committed to Living the Mission, Promoting Teamwork, Driving Improvement, Taking Responsibility for Actions and Behaviors, and Respecting and Appreciating Others, which are the keys to our success.
POSITION SUMMARY:
As a Retail Store Manager, you will lead by example, effectively delegating tasks and engaging in hands-on work throughout the store. You will exemplify a commitment to exceptional customer service and teamwork, demonstrating integrity by adhering to company policies and procedures. You will be accountable for store performance, ensuring that both associates and yourself meet established goals while treating all staff with respect and fairness. You will thrive in a fast-paced and varied environment.
KEY RESPONSIBILITIES:
- Optimize profitability and oversee daily store operations, ensuring that production targets are achieved by the team.
- Foster a positive environment for both staff and customers.
- Manage hiring, scheduling, training, and termination processes for staff, including payroll and timekeeping.
- Ensure that production and sales objectives are consistently met.
- Oversee store closing procedures, including cash reconciliation and securing the facility.
- Monitor expenses and maintain cost-effective operations while maximizing sales.
- Prepare and maintain comprehensive records of store operations, including daily sales reports and cash deposits.
EDUCATION: High School Diploma or equivalent preferred.
EXPERIENCE: Requires two to three years of management or assistant management experience with cash control responsibilities.
WORKING HOURS: Stores operate Monday through Saturday from 10 AM to 8 PM and open at 1 PM on Sundays.
EQUAL OPPORTUNITY EMPLOYER: We are an equal opportunity employer, committed to diversity and inclusion.
