Quality Assurance Manager

3 days ago


Clyde, North Carolina, United States Haywood Regional Medical Center Full time
Job Title: Quality Manager

Haywood Regional Medical Center seeks a dedicated and experienced Quality Manager to join our team. As a key member of our leadership team, you will play a vital role in ensuring the highest quality of patient care and services.

Key Responsibilities:
  • Develop and implement departmental goals, standards, and objectives that align with the organization's strategic plan.
  • Manage staff relations, including performance management, staff satisfaction, and conflict resolution.
  • Oversee scheduling, staff development, recruitment, payroll, and student engagement.
  • Monitor departmental budgets, regulatory compliance, departmental contracts, and vendor relations.
  • Determine and justify needs for systems/equipment/supplies purchases, monitor usage, and ensure proper working order and stock supplies.
  • Assess the quality of patient care delivered and coordinate patient care services with patients, staff, physicians, and other departments.
  • May provide patient care when necessary.
  • Create and foster an environment that encourages professional growth and development.
  • Integrate evidence-based practices into operations and clinical protocols.
  • Ensure regulatory compliance.
Requirements:
  • Baccalaureate degree in nursing (BSN) required.
  • Master's degree in Nursing, Healthcare Management, or Quality preferred.
  • Three to five years of diverse clinical practice in an acute care environment required.
  • Previous performance improvement and/or large-scale project management experience required.
  • Demonstrated progressive leadership skills required.
Preferred Qualifications:
  • Critical thinking skills and decisive judgment.
  • Ability to work with minimal supervision.
  • Ability to work in a stressful environment and take appropriate action.
Equal Opportunity Employer:

Haywood Regional Medical Center is an equal opportunity and affirmative action employer and is committed to diversity in its workforce. We welcome applications from minority, female, disabled, and protected veteran candidates.



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