Customer Service and Support Professional

6 days ago


Nashville, Tennessee, United States Western Express Full time
Company Overview

Western Express is a dynamic company that offers a competitive salary, benefits package, and a fun, family-oriented culture. Our state-of-the-art facility provides an ideal work environment with three on-site gyms, guided fitness classes, and a cafeteria.

Job Description

This role involves working Monday through Friday from 7am to 5pm. Key responsibilities include entering and updating loads, scanning and RVIing loads, scheduling pickup and delivery appointments for freight, providing switchboard coverage, tracking freight, and proactive communication. The successful candidate will also be required to provide coverage for colleagues when out of office and answer, screen, and transfer inbound calls.

Required Skills and Qualifications
  • A high school diploma or equivalent is necessary for this position.
  • Proficiency in Microsoft Outlook is essential.
  • Data entry skills and the ability to type quickly are also required.
  • The ideal candidate should be able to multitask effectively, be punctual, and have a high energy level.
  • Strong written and verbal communication skills are necessary for success in this role.
  • Prioritizing, planning, and organizing tasks efficiently are also crucial.
Benefits

Western Express offers a comprehensive benefits package, including competitive pay, paid time off, paid holidays, and a fun, family-oriented culture. We promote from within, offer infinite growth potential, and relocation opportunities.

Salary

The estimated salary for this position is $55,000 per year, based on industry standards and the location of the company.



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