Customer Support Professional

1 week ago


Nashville, Tennessee, United States RJ Young Full time
Job Description

RJ Young is seeking a skilled Customer Support Professional to join our team. As a key member of our service delivery team, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities:

  • Respond to and resolve customer inquiries in a timely and professional manner.
  • Field inbound calls and provide assistance with billing inquiries.
  • Enter incoming service and supply requests into our system.
  • Follow up with customers to ensure their issues have been resolved.
  • Perform other miscellaneous duties as directed by the Customer Care Manager.

Requirements:

  • High school diploma required; 1-3 years of relevant work experience preferred.
  • Excellent phone etiquette and verbal communication skills.
  • Ability to multi-task and prioritize work effectively.
  • Proficient PC and keyboarding skills.
  • Typing speed of at least 25 wpm.

Estimated Salary Range: $45,000 - $60,000 per year, depending on experience.

About RJ Young: We are a leading provider of technology solutions and services, dedicated to helping our clients achieve their goals. Our team is passionate about delivering exceptional customer experiences and making a positive impact in our community.



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