Customer Support Professional
1 week ago
RJ Young is seeking a skilled Customer Support Professional to join our team. As a key member of our service delivery team, you will be responsible for providing exceptional customer service and support to our clients.
Key Responsibilities:
- Respond to and resolve customer inquiries in a timely and professional manner.
- Field inbound calls and provide assistance with billing inquiries.
- Enter incoming service and supply requests into our system.
- Follow up with customers to ensure their issues have been resolved.
- Perform other miscellaneous duties as directed by the Customer Care Manager.
Requirements:
- High school diploma required; 1-3 years of relevant work experience preferred.
- Excellent phone etiquette and verbal communication skills.
- Ability to multi-task and prioritize work effectively.
- Proficient PC and keyboarding skills.
- Typing speed of at least 25 wpm.
Estimated Salary Range: $45,000 - $60,000 per year, depending on experience.
About RJ Young: We are a leading provider of technology solutions and services, dedicated to helping our clients achieve their goals. Our team is passionate about delivering exceptional customer experiences and making a positive impact in our community.
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