Logistics Account Manager
6 days ago
We are seeking a highly skilled and experienced professional to join our team as an Account Executive. As a key member of our sales team, you will be responsible for maintaining and developing relationships with new and existing customers, providing exceptional customer service, and identifying and securing qualified carriers for freight services.
Key Responsibilities:
- Maintain and develop relationships with new and existing customers to drive business growth and retention.
- Provide exceptional customer service to ensure customer satisfaction and loyalty.
- Identify and secure qualified carriers for freight services to meet customer needs.
- Maintain relationships with qualified carriers to ensure seamless logistics operations.
- Plan and coordinate pick-up and delivery schedules to meet customer requirements.
- Work with shippers and carriers to manage schedules and ensure timely delivery.
- Track and report shipment status to customers to ensure transparency and accountability.
Requirements:
- Excellent communication and negotiation skills to build strong relationships with customers and carriers.
- Detail-oriented and organized to manage multiple schedules and shipments.
- Ability to work in a fast-paced and dynamic environment with multiple priorities.
- Sales and cold-calling experience to drive business growth and development.
About Us:
Steamboat Transportation Group (STG) is a full-service 3rd party logistics provider based in Nashville, TN. We offer a range of services including dry van, flatbed, refrigerated, expedited, LTL, and intermodal freight services. Our team is dedicated to providing exceptional customer service and building long-term relationships with our customers and carriers.
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