Customer Service Representative

2 weeks ago


Kittery, Maine, United States BJ's Wholesale Club Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Cashier. As a Cashier, you will be responsible for providing exceptional customer service, processing member purchases, and maintaining a clean and organized store environment.

Key Responsibilities
  • Process member purchases in a courteous and efficient manner, including verifying, renewing, and upgrading membership products.
  • Scan merchandise and accept various forms of payments, including cash, check, and credit cards.
  • Provide excellent customer service, addressing member concerns and escalating issues as necessary.
  • Maintain a clean and organized store environment, including the front-line department and self-checkout lanes.
  • Work collaboratively with other team members to achieve sales goals and provide a positive shopping experience for members.
Requirements
  • Basic math skills and prior cashier or sales experience preferred.
  • Ability to work in a fast-paced environment and maintain a positive attitude in a team-oriented setting.
  • Strong communication and interpersonal skills, with a focus on providing exceptional customer service.
  • Ability to lift objects up to 30 pounds and stand for long periods of time.
Benefits
  • Competitive hourly rate, starting at $16.00.
  • Opportunities for advancement and professional growth within the company.
  • A collaborative and inclusive work environment, with a focus on teamwork and customer satisfaction.


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