Sales Team Lead

7 days ago

Kittery Point, Maine, United States Navy Exchange Service Command Full time
Job Summary

As a Sales Team Lead at Navy Exchange Service Command, you will be the face of our company to both customers and associates. You will be responsible for highlighting our brand and image while contributing to building our reputation as a company that values its customers and their opinions.

Key Responsibilities:
  • Customer Service: Proactively engage and make a connection with customers, asking questions and listening to their needs, directing them to merchandise and informing them about upcoming events and promotions.
  • Organization: Maintain store appearance, ensuring a positive and productive work environment.
  • Sales: Cross-sell products, know the layout of the store, and make suggestions to customers on latest trends and current promotions based on their individual needs.
  • Inventory: Be the keeper of merchandise, complete all inventory processes, and ensure merchandise is properly checked in and accurately ticketed.
  • Dependability: Adhere to assigned work schedule, accurate and complete follow-through on work assignments.
Requirements:
  • Product Knowledge: Moderate level of knowledge of products and merchandise.
  • Experience: 1-2 years of Retail or relevant work experience required, 1 year of lead or supervisory experience preferred.
  • Communication Skills: Strong interpersonal and communication skills, ability to read, write, and interpret instructional documents.
  • Mathematical Skills: Basic math functions, ability to use a calculator and calculate percentages and ratios.
  • Reasoning Ability: Ability to multi-task, work as part of a team, and take initiative independent of direct supervision.
Physical Demands:

This position involves constant moving, talking, hearing, reaching, grabbing, and standing for at least two consecutive hours. May occasionally involve stooping, kneeling, crouching, and climbing ladders.

Work Environment:

Work typically performed indoors but may be assigned outdoors depending upon location.

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