Canine Care Reception Specialist
2 weeks ago
Position Overview: Become an integral part of the Dogtopia family, a leading provider in dog daycare, boarding, and spa services. We are seeking enthusiastic, organized, and business-savvy individuals to serve as the initial point of contact for our valued clients. This role is available on a part-time basis only. A passion for dogs and a proactive approach to personal development are essential for success in this position.
What We Offer: At Dogtopia, we prioritize our team members' growth and well-being. Here’s what you can expect:
- Opportunity to bring your dog to work every day
- Training in fundamental dog obedience and behavior
- A vibrant and dynamic team culture
- Career advancement opportunities based on performance
- Access to additional certification programs
- Competitive hourly wages with flexible scheduling
- Development of essential skills in customer service, teamwork, and sales
- Benefits available for full-time employees
Key Responsibilities: As a Front Desk Receptionist, your daily tasks will include:
- Promoting daycare enrollments
- Conducting tours of our facility
- Scheduling Meet & Greet appointments via phone
- Following up with pet owners through calls and texts
- Engaging with our community on social media platforms
- Utilizing various software applications, including MS Office and IOS
- Providing exceptional customer service while managing the needs of Canine Coaches
- Maintaining cleanliness and organization at the front desk
- Operating a POS system
- Welcoming every visitor to Dogtopia
- Embracing Dogtopia's core values and mission
Our Core Values: As members of the Dogtopia team, we adhere to the following principles:
- We embrace life with unconditional love, just like dogs.
- We remain loyal to our team.
- We pursue the highest standards of safety.
- We strive to reach our fullest potential.
- We treat every day as the most exciting day.
Work Environment: To ensure a safe and clean atmosphere for our furry friends, we work collaboratively to maintain high standards:
- Keep the front desk area neat and organized at all times.
- Demonstrate strong organizational skills and set an example for the team.
- Provide outstanding customer service and strive for high review ratings.
- Enjoy working with your team and encourage their growth.
Qualifications:
- A genuine love for dogs
- Ability to stand for extended periods
- Flexibility to work various days and hours, including weekends and holidays
- Availability for part-time employment, with a commitment to consistent scheduling
- Strong interpersonal skills and ability to work in a fast-paced environment
- Proficient in customer service and comfortable with upselling
Compensation: The hourly pay ranges from $16 to $17.
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