Canine Care Reception Specialist

2 weeks ago


Lake Oswego, Oregon, United States Dogtopia Full time

Position Overview: Become an integral part of the Dogtopia family, a leading provider in dog daycare, boarding, and spa services. We are seeking enthusiastic, organized, and business-savvy individuals to serve as the initial point of contact for our valued clients. This role is available on a part-time basis only. A passion for dogs and a proactive approach to personal development are essential for success in this position.

What We Offer: At Dogtopia, we prioritize our team members' growth and well-being. Here’s what you can expect:

  • Opportunity to bring your dog to work every day
  • Training in fundamental dog obedience and behavior
  • A vibrant and dynamic team culture
  • Career advancement opportunities based on performance
  • Access to additional certification programs
  • Competitive hourly wages with flexible scheduling
  • Development of essential skills in customer service, teamwork, and sales
  • Benefits available for full-time employees

Key Responsibilities: As a Front Desk Receptionist, your daily tasks will include:

  • Promoting daycare enrollments
  • Conducting tours of our facility
  • Scheduling Meet & Greet appointments via phone
  • Following up with pet owners through calls and texts
  • Engaging with our community on social media platforms
  • Utilizing various software applications, including MS Office and IOS
  • Providing exceptional customer service while managing the needs of Canine Coaches
  • Maintaining cleanliness and organization at the front desk
  • Operating a POS system
  • Welcoming every visitor to Dogtopia
  • Embracing Dogtopia's core values and mission

Our Core Values: As members of the Dogtopia team, we adhere to the following principles:

  • We embrace life with unconditional love, just like dogs.
  • We remain loyal to our team.
  • We pursue the highest standards of safety.
  • We strive to reach our fullest potential.
  • We treat every day as the most exciting day.

Work Environment: To ensure a safe and clean atmosphere for our furry friends, we work collaboratively to maintain high standards:

  • Keep the front desk area neat and organized at all times.
  • Demonstrate strong organizational skills and set an example for the team.
  • Provide outstanding customer service and strive for high review ratings.
  • Enjoy working with your team and encourage their growth.

Qualifications:

  • A genuine love for dogs
  • Ability to stand for extended periods
  • Flexibility to work various days and hours, including weekends and holidays
  • Availability for part-time employment, with a commitment to consistent scheduling
  • Strong interpersonal skills and ability to work in a fast-paced environment
  • Proficient in customer service and comfortable with upselling

Compensation: The hourly pay ranges from $16 to $17.



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