Mailroom Associate

We are seeking a highly organized and dedicated Mailroom Associate to join our team at JLL. As a key member of our mailroom team, you will be responsible for ensuring the smooth operation of our mailroom functions.

• Receive and sort incoming mail and parcels, ensuring timely distribution to the appropriate departments.
• Resolve issues with incorrect or returned mail, providing excellent customer service to our clients and colleagues.
• Pick up outgoing mail from designated mail stops and apply correct postage, ensuring timely delivery of our mail and packages.
• Process outgoing shipments, including weighing mail to determine correct postage and requesting funding as needed.
• Ensure the office is adequately stocked with mail supplies, including copy paper, toner, and office supplies.
• Stock copy rooms and printing devices with necessary supplies, and service copy machines as needed.
• Organize and replenish break rooms with coffee supplies, maintaining a clean and welcoming environment for our employees.
• Walk the facility and log Corrigo work orders for any building issues that require attention.
• Respond to Corrigo work orders related to Mail Services, providing timely updates and closing tickets within the designated timeframe.
• Provide lunch break relief to the on-site Receptionist and offer backup support as needed.
• Track daily workflow by logging tasks and activities on the Volume Report, submitting the report to the Lead on a weekly basis.

• High school diploma or equivalent required.
• 1-2 years of related experience preferred.
• Clean driving record and reliable transportation required.
• Strong customer service skills and ability to provide white-glove services.
• Self-motivated, organized, and strong time management skills.
• Attention to detail and ability to work quickly with hands.
• Ability to lift, move, and carry up to 50 pounds regularly.

• Knowledge of Corrigo and reprographic equipment operations a plus.

We offer a competitive salary and a dynamic work environment. If you are a motivated and detail-oriented individual who is passionate about providing excellent customer service, we encourage you to apply for this exciting opportunity.